Privacy policy

Privacy Policy

Overview

At Nana’s Beauty Lab, we respect your privacy and are committed to protecting the personal information you share with us through our online store on Shopify. This Privacy Policy outlines how we collect, use, and safeguard your information when you make purchases in Puerto Rico and the United States.

Information We Collect

When you visit our store and/or make a purchase, we may collect the following information:

  • Personal Information:
    • Full name.
    • Shipping and billing address.
    • Email address.
    • Phone number.
  • Payment Information:
    • Processed securely through Shopify’s payment gateways (e.g., Shopify Payments, PayPal, Stripe). We do not store credit or debit card information.
  • Site Usage Information:
    • Browsing data, IP address, device type, and browser.
    • Pages visited and navigation patterns.

Use of Information

We use your information for the following purposes:

  • To process and fulfill your purchase orders.
  • To manage local shipping (Puerto Rico) and shipments to the United States.
  • To communicate with you regarding your order, updates, or promotions (if you have authorized them).
  • To improve the browsing experience and enhance our online store’s services.
  • To send you promotions, newsletters, or special offers, only if you have explicitly consented to receive marketing communications.

Sharing of Information

  • Essential Third Parties: We share your information only when necessary to process payments (secure payment gateways) and facilitate shipping (USPS).
  • No Sale of Data: Nana’s Beauty Lab does not sell or rent your personal information to third parties.
  • Shopify: Our store operates on the Shopify platform, which collects and stores certain information to ensure secure operations. You can review Shopify’s privacy policy at: https://www.shopify.com/legal/privacy.

Cookies

Our Shopify store uses cookies and similar tracking technologies to:

  • Enhance navigation and personalize your experience (e.g., remembering cart preferences).
  • Analyze site usage to optimize design and functionality.
  • Display personalized ads, if you have authorized marketing.
    You can manage or disable cookies in your browser settings. Note that disabling cookies may affect site functionality. By using our store, you consent to the use of essential cookies as described in this policy.

Minors

Our store is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent/guardian and believe we have collected data from a minor, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Last Updated” date. We recommend reviewing it periodically.

Contact Us

If you have questions about this policy, wish to exercise your rights, or need assistance, please contact us at: nanas.beauty.lab.pr@gmail.com.