Refund policy

REFUND POLICY

💖 Return & Refund Policy

Thank you for being part of the Nana’s Beauty Lab family 🌸
Every order is packed with love, dedication, and care — we truly hope you adore your purchase!

 

✨ All Sales Are Final

At this time, all sales are final.
Due to the handmade and hygienic nature of our beauty and self-care products, we do not offer returns, exchanges, or refunds once an order has been placed.

 

💌 Incorrect or Damaged Items

We always want you to have the best experience!
If you receive an incorrect item, please contact us within 1-2 business days of delivery.

Send us an email at nanas.beauty.lab.pr@gmail.com

⚖️ Policy Updates

Nana’s Beauty Lab reserves the right to update this policy at any time without prior notice.
The most current version will always be available on our website.

 

🕊️ Need Help?

If you have any questions or concerns about your order, please don’t hesitate to reach out.
We’re here to help and want you to feel valued every step of the way 💖

 

🌸 A Message from Our Heart

Thank you for understanding and for supporting our small business.
Every order helps us continue creating with passion and purpose — spreading messages of faith, love, and empowerment that inspire others to embrace their own light.
Your support means the world to us — you are part of our story, and our purpose shines brighter because of you. 💫